Tips for Serving Process When Dogs Are on the Property

Dogs are a natural part of many households, and as a professional process server, you’re bound to encounter them. In fact, in a recent discussion in the NAPPS Facebook Group, many process servers shared that barking dogs inside the house are one of the biggest helpers in the business because they can provide clues about whether or not someone is home.

While safety is critical, it’s also important to remember that most people are very attached to their pets - so a calm, respectful approach can make all the difference. Below are some tips and tricks to keep in mind when serving papers at a household (or in a yard) guarded by a canine.

Observe from a Distance

Before stepping onto someone’s property, take a quick scan for signs of a dog’s presence: like a “Beware of Dog” sign, a doghouse or water bowl, dog toys on the lawn, or barking from behind a fence. Pause for a few moments to gauge how the dog is acting. If you see the animal pacing, growling, or baring teeth, consider staying by the gate or in your vehicle until you can assess the situation further. NAPPS member Rosanne Kayl told us: “I always watch out for dogs and honk several times when I pull up on property that looks like they could have large dogs or biting dogs.”

Read the Dog’s Body Language

Most dogs will display clear signals before becoming aggressive. A tense stance, raised hackles, or intense staring can indicate potential trouble. While a relaxed body and wagging tail (especially a loose, slow wag) often suggest a friendlier dog - but remember, wagging isn’t always a guarantee of calmness. Stay alert regardless of the dog’s signals.

Keep Your Voice and Body Language Calm

Dogs can pick up on your emotions; if you’re agitated, they may become anxious or defensive. Approach calmly, speak in a moderate tone, and avoid sudden moves. Turn your side toward the dog rather than facing it head-on, which can feel less threatening to the animal.

Consider Non-Threatening Tools

Some process servers keep dog treats on hand in case they encounter a friendly or curious canine. This can help break the ice, but it’s not a foolproof strategy. Some owners may be uncomfortable with you feeding their pet, and some dogs may have allergies or special dietary needs. Never offer any type of food to a dog unless you have the owner’s permission. If you prefer extra caution, animal-repellent sprays may be available in certain jurisdictions, but always check local laws and use them strictly as a last resort.

Communicate with the Owner

If an owner is home, ask them - politely and with empathy - if they can secure the dog before you approach. This acknowledges their love for the dog and helps ensure safety for everyone. Let them know you respect their dog’s protective nature and simply need to deliver legal documents.

Have an Exit Plan

Always park where you can quickly leave if things escalate. Don’t allow yourself to be cornered on a porch or fenced-in area with a dog. Keep your keys easily accessible, and if possible, leave your car running when approaching a property where you suspect a dog may be present.

Final Thoughts

When serving papers around dogs, a little preparation goes a long way. Be observant, stay calm, and respect the animal’s territory - and the owner’s attachment to their pet. By balancing safety with compassion, you can reduce tension, protect yourself, and maintain goodwill. After all, dogs are just doing their job of guarding their home - while you’re doing yours by delivering legal documents.

Linda McGrath-Cruz Education Committee Co-Chair