Each member agrees to abide by the provisions and principles set forth herein when dealing
with clients, general public, associate members and associates in business as follows:
Duties to Clients, General Public, Legal Entities
All work shall be performed in a professional and ethical manner. Nothing shall be done which would
impugn the position or name of this Association or its members or the process serving industry. Everything
possible shall be done to protect the rights, interest and confidentiality of clients, entities being served
and the legal profession as a whole.
Licenses, Permits, Bonds, Other Requirements
Each member agrees to comply with and keep current during the tenure of his membership all necessary business
licenses, bonds, permits and any other requirements mandated by the city, country and/or state in which the
member conducts business.
Exchange Work
Each member agrees to handle work sent to him by another member in a professional and ethical manner. It is
unethical for a member to contact another member's client unless specifically directed to do so. A member
should never quote his rates to another member's client.
Proofs of Service, Not Found Returns, Other Reports
All documents shall be returned timely upon completing the work order. Each member shall comply with all
instructions given by the forwarding agency. If a proof of service is provided by the sending party, it is
mandatory that the serving party use that proof and fill it out in the manner requested.
Financial Responsibility
Each member agrees to promptly pay for services rendered by another member unless other specific arrangements
have been made. A member, who is not an owner of the firm for which they work, is responsible for the ethical
conduct of the firm for which they work.